Refund Policy

PLEASE DO NOT SUBMIT WRONG CARRIER / UNLOCK IMEI. WE ARE UNABLE TO REFUND THIS IMEI.

1Touchunlock allows refunding the PayPal payments. Refund fee 0.30$ with each transaction will be not refundable.

1. Typically, auto refunding system available at 1Touchunlock, such as once reject your orders means credits will be refunded at your 1Touchunlock account.

2. Refund available by PayPal deposited funds. Refund fee will be applied.

3. No refund by PayPal mass pay/Gift deposited funds. You must use credits with services.

4. No refund byMoneyGram Transfer, Bank Transfer & Western Money Transfer deposited funds. You must use credits with services.

5. No refund by bKash deposited funds. You must use credits with services.

6. No refund in case of any service delay.

7. No refund in case of wrong imei submission/wrong carrier/bad request submission.

8. No refund with any kinds of calculated services if wrong codes supplied by our source. Includes services: Samsung Factory codes, HTC Factory codes, LG Factory codes, Huawei Factory Codes, ZTE Factory Codes, SonyEricsson Factory Codes, Motorola Factory Codes, Alcatel Factory Codes, Blackberry Factory Codes, Nokia ls3 lbf & Any Generic, NCK unlock code.

9. You must submit a Ticket for refund by clicking Submit Ticket & Select 'Payments/Accounts' department to continue (You must login with your account & submit ticket. You must mention the Invoice No at ticket) & you must allow up to 1-3 working days to process your query.